Who we are

RAFYQ JEWELS LTD (registered in Scotland, company number SC862606). Registered office: 5 South Charlotte Street, Edinburgh, Scotland, EH2 4AN. This is a registered office, not a shop, showroom, collection point or returns address.

Rafyq Jewels is an online-only retailer at rafyqjewels.com.

Products and information

Products are described on the individual listing pages. Jewellery materials, finishes, sizes and any variations should be checked before ordering. Product images are illustrative; differences in display settings may affect colours. Do not assume that a product is solid silver, solid gold or a natural gemstone unless its listing expressly confirms the material.

Prices and checkout

Prices displayed on the website are in British pounds (GBP). The checkout displays the order total and any applicable delivery charges before an order is placed. We may correct genuine catalogue errors or update prices for future orders; if an error affects an order already placed, we will contact the purchaser before proceeding.

Orders

Submitting an order is a request to purchase the chosen goods. Orders remain subject to product availability, payment processing and acceptance. We will communicate order updates using the contact details provided during checkout.

Delivery, cancellations and returns

Delivery and return arrangements are explained in our Shipping & Returns policy. Our policies do not remove or reduce any statutory consumer rights, including rights relating to faulty or misdescribed goods.

Customer service

We do not offer a physical retail counter, customer pickup or a walk-in returns location.

For enquiries, use our online contact form. Please include an order number when your enquiry relates to a purchase.

Website content

Content, product images and brand materials on this site are provided for personal shopping and information. You may not copy or commercially reuse materials without permission where rights apply. We may update the website and these terms from time to time.

Governing law

These terms are governed by the applicable laws of Scotland, subject to the mandatory legal protections available to consumers in their place of residence.

Last updated: 24 October 2026.